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Branding guide
This web site is designed to help navigate
you through the mountain loads of information about corporate branding.
The concept of “brand”
A brand is an intangible asset, and
because of its ethereal characteristics, different
people find different ways to make sense of it. This problem is not
unique to brands
and has been documented with different metaphors in corporate identity.
In product markets, this results in managers stressing the brands
functional form,
for example the nature of the car, rather than the physical Mercedes
car. In the
corporate context managers, promote the importance of the corporations
name, instead
of emphasizing the logically working together to reach the companies
vision, culture,
and competencies thus resulting in an exceptional brand experiences.
Managers are
confusing the idea of brand with the presentation of the brand. To
appreciate this
important distinction, the brand concept and then the enactment of the
brand will
be considered.
Through a thorough analysis of the literature on brands, and interviews
with leading
edge brand consultants, a brand can be defined as a cluster of
functional and emotional
values that promises stakeholders an exacting experience. This
definition can be
universally applied across various environments such as corporations,
cities, politicians,
products, and services, whose offerings are branded. Brands are
characterized by
perceptual associations leading to stakeholders beliefs about the
honesty of the
provider to deliver their promise. A way of visually conveying the
characteristics
of a brand is to make everyone aware of the promise they are to deliver,
is through
the brand triangle, as shown in figure 1.

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