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Values inherent in the organizational culture:
An appealing viewpoint on organizational culture is that of the
integration example which regards culture as set of shared assumptions
and understandings about organizational
performance.
This stresses homogeneity from a unified collective consensus. However,
organizations
are described by numerous cultures that separately share the same
values. The degrees
to which these conform to the espoused organizational culture desired by
senior management differ. The differentiation example propels
researchers to reveal the values of the different departments in a
corporation.
One approach in obtaining each departments values is the procedure of,
in the manner of the word. In this, representatives of all departments
are brought together with a facilitator. One participant is taken aside,
so that none of the group can hear, this participant is asked to specify
a value characterizing their organizational culture. The participant
then mimes the value in front of the group, acting out a particular role
or task, the audience shouts out the value they think is being mimed.
All of the comments are the recorded on a sheet until the correct value
is given. Another member of the group is then selected to mime a
different organizational value and the procedure is repeated.
After around four participants, all of the values are collated. The
group is asked to consider the comments that had been recorded and
identify the important values that best characterize their
organizational culture.
By performing this procedure in each department, a more comprehensive
listing what the departments deem as important values can be obtained.
Then by sending out a questionnaire to each employee, and ask them to
rate each value the groups specified,
with respect to how important that value is to their corporation.
Analyzing the returned questionnaires allows an evaluation to be made of
the degree to how much of the values of each department are shared
across the corporation. In addition, by comparing the values of each
department with the values elicited in the vision, tensions within the
corporate brand can be identified and possible eliminated or at lest
reduced.
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